TSBank
The TSBank system will allow to match elderly volunteer work with the needs of people looking for help in particular areas. The platform will be built on a modular system, where there’s a single base core of features on top of which operate a series of modules dedicated to specific volunteer work areas. Initial modules are tourism (helping visitors), sitting (taking care of people or pets), and consultancy (information on specific areas), with flexibility to add more. A rating system will allow both the service providers (elderly) and the service users to rate each other, implementing a trust system that helps other TSBank users to select whom to work with. To develop and validate the platform, a number of elderly people will be invited to participate, which will be done by taking advantage of the consortium partners’ many contacts in that area. These elderly will be involved in module design and later pilot validation, being asked to provide feedback via questionnaires, focus groups, and computed assisted web interviews (CAWI).