This always-on intelligent dashboard will be used to show status information and will enable communication and coordination towards the professional and the informal caregiver. The information to feed the status board will be collected both through user-generated input and through automatically collected contextual sensor data. The back end system will detect & analyse care demands and/or cumbersome situations.

Multi-stakeholder design will be based on co-creation methodologies with the different users (elderly, informal and formal caregivers).

The system will be realised with technological components available within the consortium, with focus on interoperability with other technologies.

Living lab recruitment and testing will be done in three countries: in the Netherlands at the living lab of AMSTA (Amsterdam), in Belgium in the LeyLab living lab of Kortrijk and in France at the residential dwellings already served by Pervaya.


C4B will do on-demand and multi-stakeholder service design based on intelligent dashboard systems representing the status & context of the actors involved. The intelligent dashboard is an always-on interactive device that is easy to use for older adults. The system envisages improved and sustainable care provision by informal caregivers, optimized cooperation with formal caregivers and QoL improvement for the older adult. Better communication and cooperation in-between formal and informal caregivers are envisaged. C4B will support task delegation and community based care.

Expected results and impact

Realise and test a flexible and easy to use system that will support the elderly to interact with his/her support circle. Task overview, task delegation, care offerings and supporting intelligence captured through sensor networks will empower all actors involved. Co-creation and interoperability with other networks and services will leverage the go-to-market. The C4B project will test several business scenarios in order to come up with sustainable models for market introduction after the project finalisation in the four involved countries.




Partners involved in the Care4Balance project

Organization Type Country Website
iMinds R&D Belgium
Televic Healthcare Large Industry Belgium
connectedcare SME The Netherlands
Hogeschool Amsterdam R&D The Netherlands
Van Dorp Zorg en Welzijn Large Industry The Netherlands
AMSTA End User The Netherlands
Alcatel-Lucent Bell N.V Large Industry Belgium
Pervaya SME France
VigiSense Large Industry Switzerland
Hochschule Luzern – iHomeLab R&D Switzerland
  • Project name: Care4Balance – Care for balancing informal care delivery through on-demand and multi-stakeholder service design
  • Website:
  • Coordinator: iMinds
  • Duration: 30 Months
  • Starting Date: 01.03.2013
  • Total budget: € 2.380.199
  • Public contribution€ 1.532.042


Ann Ackaert


T.: +32 473 29 56 51

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