ICT for ageing well.



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The FairCare solution consists of an easy to use web-based software which connects the demand for care and support for elderly people with the available supplies.

FairCare will be accessible via the internet and “app” for mobile devices. The concept realizes a social franchise system to guarantee offline process quality and security for all target groups, especially the primary end-user. The whole project is centred on innovation and end-user participation during all stages of development.  By involving all participating end-users in all participating countries (Italy, Netherlands, Switzerland, Spain, Hungary, Austria) during the development, the different needs and requirements can be captured optimally. In general, end-user feedback is highly valued in the development and thus end-user organisations and their insight as well as their knowledge regarding care, case management and recruitment of professional informal workers is mandatory for the project’s success.


The overall objective of the project “FairCare” is to improve the allocation and scalability of existing professional as well as informal care resources and care related services by creating a network based solution for collaborative future care. That means the aim is to create an online-platform where reaching a demand-driven match-making of primary enduser’s needs with the relevant service provider/voluntary network is possible. FairCare will contribute to sustainable care systems in the future.

Expected results and impact:

The overall goal of FairCare is to develop a sustainable solution, which

  1. coordinates professional care, voluntary work, informal care and further services
  2. satisfies the legal and social requirements of different countries
  3. maintains life quality of elderly persons and their relatives within their environment
  4. assures qualitative high support by verification and certification
University of InnsbruckR&
European Academy of Bolzano / BozenR&
University of Applied Sciences HTW ChurR&
Zurich University of Applied Sciences ZHAWR&
Pannon Business Network
ASP Servizi SRL /
Connectedcare services
SIS Consulting
TSB – Soluciones Tecnológicas para la Salud y el Bienestar

Coordinator: University of Innsbruck

Duration: 30 months

Starting Date: 01 May 2015

Total budget: € 3.422.947,36

Public contribution: € 2.199.588,00


Kurt Promberger