Within the Got-IT project, experts on eHealth, health inequalities and user-centred design work together creating a toolkit to guide the design and development of inclusive eHealth solutions. Divided into three main sections, the Got-IT toolkit will raise awareness about the importance of inclusive design in eHealth (INFORM), provide examples and recommendations on how to design visualizations of lifestyle data that are understandable, actionable, and inspiring for older adults with low eHealth literacy (CO-DESIGN), and provide tools for quickly testing the inclusiveness of designed solutions (TEST).

The Got-IT toolkit will be made available on a website, inviting relevant stakeholders to add their own use-cases, supporting knowledge sharing and community building. Starting with a test case on the promotion of physical activity, we will engage with 80 end-users (20 older adults and 60 eHealth developers), 10 secondary users (formal caregivers), and several policy-makers to ensure that the toolkit and its online platform respond to the needs of all stakeholders.


The correctly interact with, and make use of the full potential of eHealth solutions, older adults must have at least a limited level of health-, traditional-, and digital-literacy. When this is not in place, there is a risk that the older adult will ignore or even take prejudicial action when they do not clearly understand the information that is being communicated. The Got-IT project will respond to the need for inclusive and understandable eHealth solutions by developing a toolkit that supports the design of understandable, actionable, and inspiring eHealth applications for older adults with low eHealth literacy.

Expected Results and Impact:

Health solutions developed with the Got-IT toolkit will improve health- and digital literacy, closing the health disparities gap and digital divide, and thus reducing the costs caused by health inequalities and promoting social innovation. Additionally, Got-IT will promote the social inclusion of a group that is often neglected in the development of (health) technology – older adults with low eHealth literacy. For the caregivers of the older adults (secondary users), Got-IT will help improve the quality of the care provided by broadening the range of eHealth tools that they can use with the older adults they care for.

Project partners

Partners involved in the project

Organization Type Country Website
Roessingh Research and Development SME Netherlands
Pharos Expertisecentrum Gezondheidsverschillen End-users Netherlands
TU Wien: Institute of Visual Computing and Human-Centered Technology- Human Computer Interaction Group R&D Austria
Johanniter Ostereich Ausbildung und Forschung gemeinnutzige GmbH R&D Austria
Danish Committee for Health Education R&D Denmark
  • Project name: A toolkit for inclusive and understandable lifestyle data visualizations in eHealth solutions (Got-IT)
  • Website:
  • Coordinator: Roessingh Research and Development (Netherlands)
  • Duration: 9 months
  • Starting Date: 1/04/2021
  • Total budget: € 375 811
  • Public contribution: € 276 315


Dr. Lex van Velsen


T.: +31.880875777


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