In TOPIC, we aim at providing a solution by diminishing family carers’ burden, by then decreasing all the related problems, and offer them a better quality of life and independence. It will then reduce all the related costs of these “hidden patients”. The solution we offer to develop, the CarePortfolio, will provide multimodal social support to informal carers by means of a set of accessible online services, which would be available at all times via a portal, available on the Internet, via tablets, smart phones, and/or iTV. This set of services will cover the three dimensions of social support: informational, emotional, and tangible. Informational support means the flow of information, advice, or opinions that allow an individual to assess and understand the problem she/he is facing. Emotional support refers to sympathy, empathy, friendship, or love expressed through the support. This dimension is generally recognised as essential to social support. Tangible support means providing support in terms of goods (e.g., donated clothing or equipment) or services (for example, providing assistance in completing the paperwork). This way, TOPIC contributes to the research and industrial production of systems for elderly population and health care settings in Europe. How these systems will be deployed in the market will be defined via the definition of rental services by the business partners.


TOPIC aims to support informal carers in their daily needs with a CarePortfolio. It is an integrated set of shared spaces and services to support the physical and mental care ability of informal carers by enabling learning and orientation about care, by offering a platform for cooperation with formal carers, by improving, integrating, and making (mobile) multimodal communication easier and accessible for informal carers to connect with other informal carers, friends, or family members. We claim that we can help informal carers to alleviate stress and increase independence and efficiency.

Expected results and impact

Our consortium will first define technical infrastructure, where as user requirements will be gathered with help of user organisations and seniors. Prototypes will be developed by consortium partners and empirical tests will be done with seniors. Through iterations in prototyping CarePortfolio including all necessary web services and interfaces for user interaction in all scales (computer/tablet-based, mobile, iTV-based) will be integrated to an open customisable system of services, which can be easily composed to other useful products for care giving and self-caring.


Partners involved in the TOPIC project

Organization Type Country Website
Vienna University of Technology R&D Austria
ilogs mobile software GmbH SME Austria
SOZIAL GLOBAL Aktiengesellschaft End User Austria
University of Siegen R&D Germany
SOPHIA Franken GmbH & Co KG End User Germany
Technology University of Troyes R&D France
E-Seniors End User France
Webinage SME France
  • Project name: The Online Platform for Informal Caregivers
  • Website:
  • Coordinator: Vienna University of Technology, Assoc. Prof. Hilda Tellioglu
  • Duration: 36 Months
  • Starting Date: 01.05.2013
  • Total budget: € 745.095,00
  • Public contribution: € 558.821,00


Assoc. Prof. Hilda Tellioglu


T.: +4315880118716

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